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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammy Evenstad

June 2, 2026

5  out of  5
rating by Tammy Evenstad
"It was very easy to sign up and actually rather quickly done"
We responded:
"Thank you for the great review Tammy! Happy to hear we got you what you needed in a timely fashion!"
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Richmond Catalan

May 27, 2026

5  out of  5
rating by Richmond Catalan
"Knowledgeable fast efficient and excellent customer service! I would highly recommend Tyler Knapp State Farm for property insurance needs."
We responded:
"Thank you Richmond! Great connecting with you today. I hope you have a great summer with lots of time on your new boat! "
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Michael Hanson

May 18, 2026

5  out of  5
rating by Michael Hanson
"My experience here was extremely straight forward, Tyler and his staff were helpful and able to save me a meaningful amount on my insurance. Communication was friendly and professional, no pressure from them at all. Definitely feel I’ve made the right choice in making the switch."
We responded:
"Thank you for your kind words! I’m glad to hear that my team and I were able to make the process straightforward and help you save a meaningful amount on your insurance. We always aim to provide friendly, professional service without any pressure. It’s great to know you feel confident in your decision to make the switch. Please don’t hesitate to reach out if you need anything in the future!"
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Melanie Drummond

May 14, 2026

5  out of  5
rating by Melanie Drummond
"Kristi Kramer made getting insurance easy! She was easy to talk with and gave me the best plan that was also affordable. Thanks to State Farm I feel safe driving now knowing that I am protected if anything happens on the road."
We responded:
"Thank you for the GREAT review Melanie!! Kristi does a fantastic job and I’m happy to hear you were taken care of with the right coverages. "
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Payton Cheney

May 13, 2026

5  out of  5
rating by Payton Cheney
"Customer service was amazing, they are always quick to answer and help you with any questions you have. I would definitely recommend! Courtney helped me out a bunch and answered any question I had for her."
We responded:
"Thank you, Payton! I'm happy to hear that you had such a positive experience with our team. Courtney is indeed fantastic, and I'm glad she was able to assist you with all your questions. We appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"
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Daniel Boguse

May 5, 2026

1  out of  5
rating by Daniel Boguse
"Oh their nice and friendly until you put in a claim and they raise your rates by over $200 for six months. I've been with state farm here for over 30years. They fix my car with aftermarket parts but I'm paying full price for insurance. And the homeowners insurance policy has gone up 30% in one year . Their never in the office and you need to make an appointment to see them and then they deal with it over text messages. Why have an office if you're never there."
We responded:
"Hey Dan! I’ve always enjoyed talking to you and hearing about your cats. Most businesses offering professional services do require appointments - it’s good practice to schedule time with our clients so their schedule is respected and interruptions are kept to a minimum. The other issues you mentioned are unfortunately out of my control and also inaccurate. For your privacy I won’t go into details but as always feel free to give us a call if you’d like to discuss. Have a great day!"
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Juan Sotelo

March 8, 2026

5  out of  5
rating by Juan Sotelo
"Best agent good communication. No hassle at all"
We responded:
"Thank you, Juan! I'm happy to hear that you had a seamless experience with our office. We’re always here to make things easy for you. Let us know if you need anything else!"
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Autumn DeLeon

December 18, 2025

5  out of  5
rating by Autumn DeLeon
"Courtney was very helpful and lovely to talk with. She answered all my questions and was able to get me what I needed. I felt heard and had a great time talking to her! I almost felt like we could be friends outside of work! She was professional, but relatable."
We responded:
"Thank you Autumn for taking the time to leave us a review and share your experience with Courtney! She does an incredible at making sure her customers policies are individualized and tailored to you. "
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pleasantplebe

November 3, 2025

5  out of  5
rating by pleasantplebe
"Zack and Courtney are the best! I obtained auto and home insurance at a very reasonable cost. Professional and friendly customer service!"
We responded:
"Thank you for taking the time to leave us a review!"
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Walter Sandoval

October 20, 2025

5  out of  5
rating by Walter Sandoval
"Great service and good prices !!!"
We responded:
"Thanks Walter!!"
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Anthony Gebauer

September 29, 2025

5  out of  5
rating by Anthony Gebauer
"If your looking for a amazing deal and a agent that will go out of her way for you, talk to Kristi, she jumped through hoops for me explained every way I could save along the way and was extremely professional if I could give a 100 stars I would!!!!"
We responded:
"Thank you for the amazing review! Kristi takes great pride in her work and we are so lucky to have her. "
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Amanda Frederick

August 19, 2025

5  out of  5
rating by Amanda Frederick
"I’m so glad I switched to state farm I was able to save over $100 from my old car insurance. I was with my old car insurance for 9 years and I was so nervous to change to a new company but Courtney was super helpful every step of the way and made the transition a breeze. I am so thankful Courtney was able to take the time to help me every step of the way and with her help I am now saving a ton while also getting better coverage with a lower deductible."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Courtney was able to make your transition to State Farm smooth and stress-free, and that you're saving money while getting better coverage. It's our goal to provide personalized support every step of the way, and we're so happy Courtney could help you feel confident in your decision. We truly appreciate your trust and look forward to continuing to serve you!"
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Glen Detlefsen

August 17, 2025

5  out of  5
rating by Glen Detlefsen
"Very good service from Tyler and his crew. Fast, easy, claim taken care of by Angela."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tyler and his crew provided you with excellent service and that Angela handled your claim smoothly. We appreciate your feedback and look forward to assisting you again in the future!"
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Chris Pope (Flappy)

August 12, 2025

5  out of  5
rating by Chris Pope (Flappy)
"I've been a customer for over 10 years and Tyler and all his staff are wonderful to work with. Tyler will get you the best rate possible."
We responded:
"Thank you so much for your loyalty over the past 10 years! We're delighted to hear that Tyler and the entire team continue to provide you with excellent service and great rates. Your trust means a lot to us, and we look forward to serving you for many more years to come!"
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Captain Kip

August 11, 2025

5  out of  5
rating by Captain Kip
"Outstanding customer service. My calls, emails, and even SMS messages are returned quickly. They research my questions and provide correct answers. I highly recommend Tyler Knapp State Farm. Sometimes, service is more important than cost. That is why I have worked with them for more than a decade."
We responded:
"Thank you for your wonderful review and for being a valued customer for over a decade! We're proud to hear that Tyler Knapp and the team consistently provide prompt, thorough, and reliable service. Your recommendation means a great deal to us, and we completely agree—exceptional service is priceless. We look forward to continuing to support you for many years to come!"
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Larisa Benitez-Morgan

August 9, 2025

5  out of  5
rating by Larisa Benitez-Morgan
"I absolutely love this office. I’ve been with State Farm since the 80’s and the staff at this office are knowledgeable, polite, and go out of their way to answer questions and respond to their client’s needs. If you are looking for insurance be it for home, auto, life, etc. call them; you will not be sorry you did."
We responded:
"We feel the same way about you Larissa!! Always a pleasure when we get to work with you :)"
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Phil Quiles

August 8, 2025

5  out of  5
rating by Phil Quiles
"Mr. Knapp has been my agent for more than 20 years. Houses, vehicles, motor sports, and everything has always handled with diligence and professionalism. I do however have to throw a shot out for my girl Angela. She’s really the backbone of the team. Thank you very much. Respectfully, Phil"
We responded:
"Thank you, Phil, for your kind words and long-term trust. We're honored to have supported you for over 20 years and appreciate your recognition of our team's dedication and professionalism. We look forward to continuing to serve you!"
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Jacob Richmond

August 8, 2025

5  out of  5
rating by Jacob Richmond
"Angela has been great to work with. I’m one of those people who is always canceling my credit cards and she is so polite to text me to remind me when my bill is coming due. Super friendly and east."
We responded:
"Thank you for sharing your experience! We're glad to hear Angela has been so helpful and polite, especially with your credit card reminders. It's great to know she makes things easy and friendly for you!"
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Marcy Reiser

August 1, 2025

5  out of  5
rating by Marcy Reiser
"Great company to work with. Professional with competitive pricing and reliability."
We responded:
"Thank you for your positive feedback! We're proud to provide professional service with competitive pricing and reliable support. We appreciate your trust and look forward to continuing to serve you."
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M Keith

August 1, 2025

5  out of  5
rating by M Keith
"Angela was wonderful to work with! She had all the answers and was very friendly/professional."
We responded:
"Thank you for your kind words! We're delighted to hear Angela provided friendly and professional service with all the answers you needed. We appreciate your feedback!"
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Diane Kaehler

July 31, 2025

5  out of  5
rating by Diane Kaehler
"Everyone was nice and did a wonderful job"
We responded:
"Thank you for the review Diane!"
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Cameron Kreier

July 31, 2025

5  out of  5
rating by Cameron Kreier
"Angela has been helping me for years now and is one of the most helpful people ever when it comes to all my insurance needs. The Crew their at Knapp State Farm is top tier and would recommend them to everyone!!"
We responded:
"Thank you so much for your kind words and continued trust! Angela and the entire Knapp State Farm team are dedicated to providing the best service possible, and we're thrilled to hear you've had such a positive experience. We truly appreciate your recommendation and look forward to assisting you for many more years to come!"
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James Martin

July 30, 2025

5  out of  5
rating by James Martin
"Outstanding customer service! Very knowledgeable and courteous staff. I am very satisfied with our interactions and am confident others will as well. Thank you State Farm!!!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that our knowledgeable and courteous team provided you with outstanding customer service. Your satisfaction means a lot to us, and we truly appreciate your confidence in State Farm. We're here to help whenever you need us!"
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William Jordan

July 30, 2025

5  out of  5
rating by William Jordan
"Very polite quick and professional"
We responded:
"Thank you!!"
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Bruce Juga

July 28, 2025

5  out of  5
rating by Bruce Juga
"My wife and I were born and raised in Kenosha, retired, and moved to Texas. We decided to purchase a home to help our son in Kenosha. Tyler and staff (Kristi and Angela) have been very accommodating and patient with our long-distance venture. Follow up has been timely, professional, and totally polite. Thanx Ya'll !!! Patti and Bruce"
We responded:
"Thank you so much, Patti and Bruce, for your kind words! We're ja[[y to have been part of your journey and are delighted to hear that Kristi, and Angela provided the support and professionalism you needed during this long-distance process. "